Refund Policy

1. 30-day money-back guarantee (annual plans)

If an annual plan isn't right for you, tell us within 30 days of your first payment and we'll refund you in full — no questions, no hoops. Email support@replykar.in or ping us in-app chat with your account email.

2. Monthly plans

Monthly plans can be canceled anytime and stay active until the end of the paid period. Because you can try ReplyKar free before paying (your first 50 DMs every month are always free), we don't refund partial months — but we'll always review special circumstances, like accidental double charges or a billing error on our side.

3. What's refundable

Quick reference:

• Annual plans: full refund within 30 days of payment
• Duplicate charges or billing errors: always refunded in full
• Service outages longer than 24 consecutive hours: credit applied automatically
• Add-on top-ups: refundable if unused

4. How refunds are processed

Approved refunds are returned to your original payment method within 5–10 business days, depending on your bank. You'll receive a confirmation email with the amount and reference number.

5. Fair-use exceptions

We may decline refunds for accounts that violated our Terms of Service (e.g., spam usage leading to suspension) or for repeat refund abuse. We'll always explain our reasoning in writing.

6. Questions

Unsure whether you qualify? Ask us — we're people, not a policy document. support@replykar.in.